Job Details

Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

JOB TITLE

Assistant Manager, Campus Store

JOB DESCRIPTION SUMMARY

The Assistant Manager for the University's Campus Store is responsible for overseeing daily operations, managing inventory, and ensuring exceptional customer service. This role involves supervising staff, collaborating with university departments, and driving sales through strategic merchandising and event planning. The Assistant Manager also plays a crucial role in fostering vendor relationships and supporting the store's financial and operational goals.

JOB DESCRIPTION

RESPONSIBILITIES:

OPERATIONAL:

• Purchase inventory based on current trends, availability of new products, and customer interest.
• Display merchandise to maximize purchasing appeal.
• Responsible for reconciliations of sales transactions and merchandise inventory.
• Implement seasonal store events or display changes that coincide with university schedules and events, such as orientation, exam week, and graduation.
• Ensure the effective use of point-of-sale (POS) systems, e-commerce platforms, and other retail technologies to optimize store operations.
• Ensure that the store adheres to all university, local, and state safety regulations, including proper handling of merchandise and cash.

LEADERSHIP:

• Collaborate with the Director of Auxiliary Enterprises for strategic planning and goal setting.
• Work with the Director of Auxiliary Enterprises to implement store policies and processes.
• Supervise and train staff.
• Report regularly on sales trends and store data.
• Assist in budgeting and forecasting for the store, analyzing financial reports to identify trends and areas for improvement.
• Develop and implement strategies to gather customer feedback, ensuring continuous improvement in service quality and product offerings.

RELATIONSHIPS:

• Maintain a positive and productive relationship with the textbook vendor.
• Ensure store vendors meet all contractual obligations.
• Maintain positive and productive relationships with university departments such as Academic Affairs, Advancement, Student Affairs, Enrollment Management, and Strategic Communications.
• Collaborate with student organizations and clubs to promote the store and drive sales through events, collaborations, and promotions.
• Foster relationships with local businesses and alumni to enhance the store's presence and support within the broader university community.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Position requires extended standing and walking, as well as an ability to lift boxes, move inventory, and rearrange retail racks.
• Must possess strong communication and interpersonal skills
• In-depth understanding of retail operations, including inventory management, merchandising, and point-of-sale systems.
• Knowledge of budgeting, forecasting, and financial reporting in a retail environment.
• Exceptional customer service skills focused on creating positive shopping experiences for students, faculty, staff, and visitors.
• Ability to work collaboratively with university departments, student organizations, and external partners to enhance store operations.
• Strong analytical and problem-solving skills, able to address challenges proactively and make informed decisions.
• Ability to perform physical tasks such as lifting, moving merchandise, and standing for extended periods.
• Effective time management and organizational skills, balancing multiple tasks and priorities in a fast-paced environment.
• Intermediate knowledge of Word, PowerPoint, Adobe Acrobat, and Excel

MINIMUM QUALIFICATIONS:

• Bachelor's degree from an accredited institution of higher education.
• One year experience as a team lead in the retail sales environment.

Or

• Associate's degree from an accredited institution of higher education.
• Two years of experience as a team lead in the retail sales environment.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

PREFERRED QUALIFICATIONS:

• Experience operating a retail or business operation on a university or college campus, preferably a campus bookstore or retail location.

REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC REQUIREMENTS OF LAW:

• This position requires a criminal background check.
• This position is subject to federal and state privacy regulations.

NORMAL WORK SCHEDULE: Monday through Friday, 8 a.m. to 5 p.m., evenings and weekends may be required.

EXPECTED STARTING SALARY: $50,200 - $55,000

APPLICATION DEADLINE DATE: The position may be open for 30 days; however, review of applications will commence immediately.

APPLICATION PROCESS: In addition to completing the online application, all Applicants are required to upload the following as an attachment to the application (preferably in PDF format):

• Cover Letter
• Resume
• List of Three References and their contact information

DIVERSITY STATEMENT:

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.

FLORIDA POLY BENEFITS INFORMATION

Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.

Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.-6 p.m. EST, at 1-866-###-####.

RETIREMENT

Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click here for more information.

FLORIDA POLY BENEFITS

• Perks and Discounts
• Annual Leave
  • To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.
• Sick Leave
  • Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.
• Employee Assistant Program (EAP)

EXPLORE LAKELAND FLORIDA

Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.

SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute §435.04.