Job Details

As a key member of our Family Resource Center team, the Outreach/Care Coordinator plays a vital role in connecting parents/caregivers of children ages 0-8 with community services, providing ongoing care coordination, and educating parents and the public about developmental milestones. The position acts as a centralized access point for Help Me Grow Florida, implementing activities to educate, motivate, and provide information to child health care providers and other community partners, and promote the effective linkage of families to appropriate programs and services. The position helps to create a community presence that encourages support for and participation with the Help Me Grow system. This is a FLSA non-exempt grant-funded position, located in Gainesville and reporting to the Resource Center Manager.

ESSENTIAL JOB FUNCTIONS

• Respond to calls and Family Resource Center visits from parents, childcare providers, educators, health care professionals, and social service agencies about child development issues and services.
• Administer developmental screenings or refer to screenings for children using standardized assessments.
• Assess and connect parents/caregivers with services through referrals; advocate as needed; provide care coordination and follow-up.
• Develop in-depth knowledge of Help Me Grow and local systems and services focused on early childhood development and special health care needs, as well as the eligibility, referral, and application processes for these services. Training and technical assistance will be provided by Help Me Grow, including on intake, screening, referrals, and outreach.
• Maintain, develop, and coordinate collaborative relationships with appropriate organizations and individuals including health care providers and other community partners.
• Participate in local Help Me Grow meetings, community outreach, and physician outreach.
• Document relevant information in required systems. Information to be documented may include, but is not limited to family outcomes, barriers, service gaps, or other challenges.
• Display understanding of, and sensitivity to, service population's cultural and socioeconomic characteristics.
• Promote and provide training and technical assistance to community agencies, pediatricians, prenatal care clinics, hospitals, and other child health care agencies providing services to children.
• Maintain a comprehensive log of health care provider communication, visits, and training as well as provider contact information.
• Represent and increase awareness of Help Me Grow services at interagency networking meetings and with other community organizations.
• Prepare for and participate in local health fairs and community events.
• Work as part of the Family Resource Center team to support local families and the community, including but not limited to front desk coverage, facilitation of special events, maintaining shared spaces and nurturing community partnerships.
• Perform other related job duties as assigned.

• Bachelor's degree in special education, early childhood development, social work, psychology or related health or human services field, OR
• Associate's degree in early child development or related health or human service field, plus two years of experience working with children and families

• Possession of a valid, State of Florida driver's license to operate the motor vehicle operated. Requirement exists at the time of hire and as a condition of continued employment.
• Professional experience in child welfare, community outreach, and/or working with diverse populations is preferred.