Job Details

Front Specialist

This is a full-time position, Monday-Thursday 8:00 am-7:00 pm.

The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Front Office Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

Position Responsibilities:

• Greet patients in a polite, prompt and helpful manner.
• To receive and take accurate telephone messages.
• Strong interpersonal communication skills to support team efforts to the organization.
• Direct customers to the appropriate resources when necessary.
• Assist patients with necessary paperwork as needed.
• Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
• Informs appropriate nursing staff of the patient's arrival.
• Enters all information and verifies information for billing and records purposes.
• Translation Confirming appointments